FAQ
Frequently Asked Questions
Placing an order is simple! Just browse our products, add your favorite items to the cart, and proceed to checkout. You can either register an account or check out as a guest.
We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options as listed during checkout.
Once your order is shipped, we’ll send you a tracking number via email. You can also find it under My Account > Orders if you're a registered user.
You can return items within 30 days of purchase. Products must be in original condition. Visit our Returns Policy page for full details.
Yes, we ship internationally. Shipping rates and delivery times vary based on the destination country and will be shown at checkout.
If your order hasn’t been processed yet, we may be able to change or cancel it. Please contact our customer support as soon as possible.
We're sorry to hear that! Please email us within 48 hours of receiving the item with a photo of the damage. We'll send a replacement or issue a refund.
You can reach us via our Contact Us page or email us at support@yourstore.com. We typically respond within 24 hours.